[{"data":1,"prerenderedAt":976},["ShallowReactive",2],{"service-list-data-collection-title":3,"resource-list-data-collection-title":14,"app-data-collection":216,"faq-page-data-collection":259,"faq-list-data-collection":270},[4,6,8,10,12],{"title":5},"Medical",{"title":7},"Sexual Health",{"title":9},"Aesthetics",{"title":11},"Wellness & Longevity",{"title":13},"IV Therapy",{"articles":15,"pricing":21,"resources":126},{"title":16,"shortTitle":17,"description":18,"featured":19,"postScript":20},"Featured Articles & Insights","Articles","Thoughtful, evidence-based articles to help you better understand your health and treatment options.",[],"These resources are provided for Lumiya Health patients and are intended to support - **not replace** - individual medical advice, diagnosis, or treatment. Always follow the guidance provided by your treating practitioner.",{"title":22,"shortTitle":23,"description":24,"items":25,"container":123},"IV Therapy & Aesthetic Treatment Price Guide","Price Guide","The pricing below provides a starting guide for some of our most commonly requested IV therapies and aesthetic treatments.",[26,39,52,66,77,89,101,111],{"title":27,"subtext":28,"image":29,"price":30,"details":33},"Anti-Wrinkle Treatments","(Botulinum toxin treatments)","resources\u002Fpricing\u002Fwrinkles.png",{"start":31,"unit":32},1200,"per area",[34,35,36,37,38],"Forehead & Frown Lines","Crow's Feet","Brow Lift & Facial Contouring","Jaw Tension & Teeth Grinding (Bruxism)","Excessive Sweating (Hyperhidrosis)",{"title":40,"subtext":41,"image":42,"price":43,"details":46},"PRP & PRF Treatments","Platelet-based regenerative therapies","resources\u002Fpricing\u002Fprp-prf.png",{"start":44,"unit":45},6500,null,[47,48,49,50,51],"Skin Revitalisation & Regeneration","Under-eye Rejuvenation","Hair Restoration & Scalp Health","Erectile Dysfunction Support","Tissue Repair & Regenerative Therapy",{"title":53,"subtext":54,"image":55,"price":56,"details":58},"Carboxytherapy Treatments","(CO₂ rejuvenation treatment)","resources\u002Fpricing\u002Fcarboxytherapy.png",{"start":57,"unit":45},2800,[59,60,61,62,63,64,65],"Wrinkle & Fine Line Reduction","Scars & Stretch Marks","Body Contouring & Cellulite","Acne Flare Management","Alopecia (Hair Loss)","Wound Healing","Erectile Dysfunction \u002F Peyronie's Disease",{"title":67,"subtext":68,"image":69,"price":70,"details":72},"IV Therapy Treatments","Personalised IV treatments available based on individual consultation and clinical needs.","resources\u002Fpricing\u002Fiv-therapy.png",{"start":71,"unit":45},1250,[73,74,75,76],"Energy & Fatigue Support","Immune & Recovery Support","Metabolic & Performance Optimisation","Fertility & Micronutrient Support",{"title":78,"subtext":79,"image":80,"price":81,"details":83},"Collagen & Skin Regeneration","Collagen biostimulators & skin boosters","resources\u002Fpricing\u002Fcollagen.png",{"start":82,"unit":45},4500,[84,85,86,87,88],"Skin Firmness & Elasticity","Fine Line & Early Wrinkle Reduction","Skin Hydration & Radiance","Texture & Tone Improvement","Collagen Stimulation & Skin Quality",{"title":90,"subtext":91,"image":92,"price":93,"details":95},"Microneedling","Stimulating collagen and elastin production to rejuvenate skin","resources\u002Fpricing\u002Fmicroneedling.png",{"start":94,"unit":45},2500,[96,97,98,99,100],"Acne Scars & Skin Scarring","Stretch Marks & Skin Laxity","Enlarged Pores & Uneven Tone","Cellulite & Body Skin Rejuvenation","Hair Thinning & Scalp Stimulation",{"title":102,"subtext":103,"image":104,"price":105,"details":106},"Hair Rejuvenation & Restoration","Evidence-based approach for hair loss","resources\u002Fpricing\u002Fhair-regeneration.png",{"start":94,"unit":45},[107,108,109,110],"Male & Female Pattern Hair Loss","Early Hair Thinning & Reduced Density","Scalp Health & Follicle Stimulation","Stress-related Hair Shedding",{"title":112,"subtext":113,"image":114,"price":115,"details":117},"Treatment Packages","Packages are personalised and tailored to individual treatment plans. Please contact the practice for further information.","resources\u002Fpricing\u002Fpackages.png",{"start":45,"unit":116},"Individualised pricing",[118,119,120,121,122],"Skin Rejuvenation & Collagen Programmes","Hair Restoration & Scalp Health Treatments","Wellness & IV Therapy Series","Sexual Health & Regenerative Therapies","Medical Wellness & Longevity Programmes",{"title":124,"text":125},"Additional Medical & Wellness Services","For medical consultations and other clinical services, pricing may vary depending on the type of assessment and individual care required.\nThese services may include other medical & wellness services not listed within the IV Therapy and Aesthetic Treatment Price Guide.",{"title":127,"shortTitle":128,"description":129,"postScript":130,"items":131},"Downloadable Resources","Resources","Practical guides and patient handouts to help you prepare, understand your treatment options, and know what to expect.","These resources are provided for Lumiya Health patients and are intended to support - not replace - individual medical advice, diagnosis, or treatment. Always follow the guidance provided by your treating practitioner.",[132,137,141,145,150,154,158,162,167,171,175,179,183,187,191,195,200,204,208,212],{"title":133,"description":134,"topic":135,"link":136},"Testosterone Replacement Therapy (TRT)","A clear overview of how TRT can help restore energy, strength, and hormonal balance.","Male Health","\u002Fpdfs\u002Ftestosterone-replacement-therapy-trt.pdf",{"title":138,"description":139,"topic":11,"link":140},"Weight-Loss & GLP-1 Therapy Guide","Comprehensive information about GLP-1 medications, including dosing, side effects, lifestyle recommendations, and what to expect during your treatment journey.","\u002Fpdfs\u002Fweight-management-metabolic-optimisation.pdf",{"title":142,"description":143,"topic":13,"link":144},"IV Therapy Guide","Everything you need to know about IV vitamin therapy, including preparation Instructions, treatment duration, and post-treatment care...","\u002Fpdfs\u002Fiv-therapy-intravenous-nutrient-support.pdf",{"title":146,"description":147,"topic":148,"link":149},"Sexual Health & STI Treatment Guide","Practical information about STI testing, treatment protocols, partner notification and maintaining sexual wellness.","General Medical","\u002Fpdfs\u002Fsexual-reproductive-health.pdf",{"title":151,"description":152,"topic":9,"link":153},"Botulinum Toxin\u002FAnti-Wrinkle Injections","Complete guide to anti-wrinkle treatments, including what to expect, preparation, aftercare, and realistic results timeline.","\u002Fpdfs\u002Fbotulinum-toxin-anti-wrinkle-injections.pdf",{"title":155,"description":156,"topic":148,"link":157},"Laboratory Testing & Blood Draw Guide","Preparation for blood tests, what to expect during the procedure, and understanding your results.","\u002Fpdfs\u002Fon-site-blood-drawing-diagnostic-testing-radiology-referrals.pdf",{"title":159,"description":160,"topic":9,"link":161},"Carboxytherapy","Understanding carboxytherapy treatment, its applications, procedure details, and what to expect during and after treatment.","\u002Fpdfs\u002Fcarboxytherapy-carbon-dioxide-therapy.pdf",{"title":163,"description":164,"topic":165,"link":166},"Contraception & Female Sexual Health","Comprehensive guide to birth control options, menopause management, and hormonal health support.","Women's Health","\u002Fpdfs\u002Fcontraception-female-sexual-health.pdf",{"title":168,"description":169,"topic":9,"link":170},"Platelet-Rich Plasma (PRP) & Platelet-Rich Fibrin (PRF) Therapy","Understanding PRP therapy for facial rejuvenation and hair restoration, including procedure details and treatment expectations. PRF treatments the science behind them, and what makes them.","\u002Fpdfs\u002Fprpprf.pdf",{"title":172,"description":173,"topic":135,"link":174},"Male Sexual & Hormonal Health","Understand key factors affecting performance, vitality, and hormonal balance.","\u002Fpdfs\u002Fmale-sexual-hormonal-health.pdf",{"title":176,"description":177,"topic":135,"link":178},"Erectile Dysfunction: Treatment Pathway Overview","A clear breakdown of ED causes, diognostic approoches, treatment options, and what to expect during your consultation and treatment plan","\u002Fpdfs\u002Ferectile-dysfunction-and-peyronie-s-disease-assessment-management.pdf",{"title":180,"description":181,"topic":11,"link":182},"NAD+ Therapy","Comprehensive guide to NAD therapy. including cellular health benefits, treatment protocols, and what to expect","\u002Fpdfs\u002Fnad.pdf",{"title":184,"description":185,"topic":148,"link":186},"Minor Procedures & Wound Care","Guidance on common minor medical procedures, wound care instructions, suture aftercare, and when to seek follow-up.","\u002Fpdfs\u002Fminor-procedures-wound-care.pdf",{"title":188,"description":189,"topic":165,"link":190},"Female Hormonal Health & Therapy","Understanding perimenopause and menopause, including symptom management, hormone therapy options, and lifestyle strategies for hormonal balance","\u002Fpdfs\u002Ffemale-hormonal-health-therapy.pdf",{"title":192,"description":193,"topic":9,"link":194},"Hair Rejuvenation","Explore proven solutions to restore thickness, strength, and confidence in your hair.","\u002Fpdfs\u002Fhair-rejuvenation.pdf",{"title":196,"description":197,"topic":198,"link":199},"Acne Management & Skin Health","Practical guidance to clear, calm, and maintained healthy, resilient skin.","Aesthetic","\u002Fpdfs\u002Facne-management-skin-health.pdf",{"title":201,"description":202,"topic":9,"link":203},"Regenerative Injectable Treatments","Information about collagen biostimulatars, skin remodellers polynucleotides, and skin boosters how they work and what to expect","\u002Fpdfs\u002Fregenerative-injectable-treatments.pdf",{"title":205,"description":206,"topic":9,"link":207},"Microneedling Treatments","Everything about microneedling procedures, preparation, aftercare, and expected results for skin rejuvenation.","\u002Fpdfs\u002Fmicroneedling.pdf",{"title":209,"description":210,"topic":148,"link":211},"In-Room Point-of-Care Ultrasound","What to expect during your ultrasound examination, preparation instructions, ECG, spirometry, and how this diagnostic tool supports your care.","\u002Fpdfs\u002Fultrasoundspiroecg.pdf",{"title":213,"description":214,"topic":13,"link":215},"Understanding IV Nutrients","Discover how targeted IV therapy can support hydration, recovery, and overall wellness.","\u002Fpdfs\u002Funderstanding-iv-nutrients.pdf",{"id":217,"brand":218,"contact":221,"extension":235,"meta":236,"practice":237,"socials":240,"stem":257,"__hash__":258},"app\u002Fapp.yml",{"title":219,"slogan":220},"Lumiya Health","Medical and Aesthetic Practice",{"phone":222,"emails":223,"locations":226,"whatsapp":229,"booking":233},"+27 76 415 1730",[224,225],"info@lumiyahealth.com","dr.anke@lumiyahealth.com",[227,228],"Observatory, Cape Town","Bellville, Cape Town",{"baseUrl":230,"phone":231,"message":232},"https:\u002F\u002Fapi.whatsapp.com\u002Fsend\u002F","27764151730","Hello 🌿\nI would like to enquire about booking an appointment at Lumiya Health.\n",{"link":234},"https:\u002F\u002Fapp.elle.health\u002Fbook-appointment?practice=PbUfZZQcyuHgyd4xtCIymA%3D%3D","yml",{},{"id":238,"name":239},"1157396","Dr. Anke van Zyl Inc.",[241,245,249,253],{"name":242,"link":243,"icon":244},"Instagram","https:\u002F\u002Fwww.instagram.com\u002Flumiya_health\u002F","lucide:instagram",{"name":246,"link":247,"icon":248},"LinkedIn","https:\u002F\u002Fwww.linkedin.com\u002Fcompany\u002Flumiya-health-dr-anke-van-zyl-inc","lucide:linkedin",{"name":250,"link":251,"icon":252},"TikTok","https:\u002F\u002Fwww.tiktok.com\u002F@lumiya.health","fa7-brands:tiktok",{"name":254,"link":255,"icon":256},"Facebook","https:\u002F\u002Fweb.facebook.com\u002Fpeople\u002FLumiya-Health\u002F61587919448227\u002F","lucide:facebook","app","DJoWDhrlq4LSurqHRhGOPPqNt1LrVzSpapYnu-xh7jM",{"id":260,"extension":235,"meta":261,"outro":262,"section":265,"stem":268,"__hash__":269},"faq\u002Ffaq.yml",{},{"title":263,"description":264},"Still Have Questions?","If you didn't find what you were looking for, our team is here to help.",{"title":266,"description":267},"Frequently Asked Questions","Everything you need to know before visiting Lumiya Health.","faq","2DTSPvJr7hDNycOCt1rYbqks57nzmaIhe5xNdmjF76w",[271,359,471,571,643,663,697,719,753,776,834,940],{"id":272,"title":273,"extension":274,"icon":275,"meta":276,"stem":357,"__hash__":358},"faqs\u002Ffaqs\u002F01.booking.md","How do I book and appointment?","md","lucide:calendar",{"body":277},{"type":278,"value":279,"toc":353},"minimark",[280,284,295,304,307,315,318,326,333,341,346],[281,282,283],"p",{},"Booking an appointment with Lumiya Health is simple. You can choose the option\nthat suits you best:",[281,285,286],{},[287,288,291],"span",{"className":289},[290],"text-secondary",[292,293,294],"strong",{},"Online booking",[281,296,297,298,303],{},"Complete our ",[299,300,302],"a",{"href":301},"\u002Fbook","online booking form"," and submit your request. You will\nreceive a confirmation email once your appointment is confirmed, usually within\n24 hours on business days.",[281,305,306],{},"Medical aid patients may email their details beforehand or provide them on the\nday.",[281,308,309],{},[287,310,312],{"className":311},[290],[292,313,314],{},"WhatsApp",[281,316,317],{},"Send us a message for quick assistance with bookings and enquiries.",[281,319,320],{},[287,321,323],{"className":322},[290],[292,324,325],{},"Phone",[281,327,328,329,332],{},"Observatory: +27 87 806 2362 ",[330,331],"br",{}," Bellville: +27 21 023 0595",[281,334,335],{},[287,336,338],{"className":337},[290],[292,339,340],{},"Email",[281,342,343],{},[299,344,224],{"href":345},"mailto:info@lumiyahealth.com",[281,347,348],{},[287,349,352],{"className":350},[351],"text-primary","For urgent medical matters, please contact us by phone. Appointment bookings\nare not managed via social media direct messages.",{"title":354,"searchDepth":355,"depth":355,"links":356},"",2,[],"faqs\u002F01.booking","HsLajvbQS8yS7cqb7AhzjAnThLNr21EyRfv02zLFDsI",{"id":360,"title":361,"extension":274,"icon":362,"meta":363,"stem":469,"__hash__":470},"faqs\u002Ffaqs\u002F02.first-visit.md","What can I expect during my first visit?","lucide:circle-help",{"body":364},{"type":278,"value":365,"toc":467},[366,369,378,386,389,397,400,408,411,430,433,441,444,447,455,458,461,464],[281,367,368],{},"Your first consultation is designed to be thorough, personalised, and unrushed.\nThe structure depends on whether your appointment is in-person or virtual.",[281,370,371],{},[287,372,375],{"className":373},[290,374],"text-lg",[292,376,377],{},"In-person consultations",[281,379,380],{},[287,381,383],{"className":382},[290],[292,384,385],{},"Check-in",[281,387,388],{},"Our team will verify your details and perform medical aid checks if applicable.",[281,390,391],{},[287,392,394],{"className":393},[290],[292,395,396],{},"Consultation",[281,398,399],{},"You'll meet with your chosen practitioner to discuss your medical history,\nconcerns, symptoms, and health goals. Consultations typically last 15–60\nminutes.",[281,401,402],{},[287,403,405],{"className":404},[290],[292,406,407],{},"Assessment & treatment plan",[281,409,410],{},"Your practitioner will explain their clinical assessment and discuss a\npersonalised plan, which may include:",[412,413,414,418,421,424,427],"ul",{},[415,416,417],"li",{},"Recommended investigations (e.g. blood tests)",[415,419,420],{},"Medication or prescription planning",[415,422,423],{},"Lifestyle or wellness recommendations",[415,425,426],{},"Aesthetic or IV treatment options (if applicable)",[415,428,429],{},"Expected outcomes, costs, and follow-up planning",[281,431,432],{},"Some treatments may begin during the same visit, such as blood draws, IV\ntherapy, or aesthetic procedures.",[281,434,435],{},[287,436,438],{"className":437},[290],[292,439,440],{},"Next steps",[281,442,443],{},"Follow-up appointments, prescriptions, or referrals will be arranged if\nrequired.",[281,445,446],{},"Please allow 30–60 minutes for your first consultation, excluding treatments.",[281,448,449],{},[287,450,452],{"className":451},[290,374],[292,453,454],{},"Virtual consultations",[281,456,457],{},"Virtual consultations follow a similar structure and are conducted securely\nonline.",[281,459,460],{},"Before your appointment, you will receive a secure consultation link. Private\nconsultations require advance payment via a secure payment link.",[281,462,463],{},"During the consultation, your practitioner will review your concerns and may:",[281,465,466],{},"Provide medical advice Prescribe medication (where appropriate) Recommend\ninvestigations Discuss follow-up care Follow-up virtual or in-person\nconsultations can be arranged if needed.",{"title":354,"searchDepth":355,"depth":355,"links":468},[],"faqs\u002F02.first-visit","XcHd35B3znfBKXYZ_a58K_4tvy1nxPINEeZAL6BAOYE",{"id":472,"title":473,"extension":274,"icon":474,"meta":475,"stem":569,"__hash__":570},"faqs\u002Ffaqs\u002F03.services.md","Which services are offered at each location?","lucide:map-pin",{"body":476},{"type":278,"value":477,"toc":567},[478,481,489,492,509,515,523,526,541,544,561],[281,479,480],{},"Services vary slightly between locations.",[281,482,483],{},[287,484,486],{"className":485},[290,374],[292,487,488],{},"Observatory (Primary & Aesthetic Hub)",[281,490,491],{},"Our Observatory branch offers the full range of Lumiya Health services,\nincluding:",[412,493,494,497,500,503,506],{},[415,495,496],{},"General medical consultations",[415,498,499],{},"Sexual health services",[415,501,502],{},"Wellness and longevity care",[415,504,505],{},"IV therapy",[415,507,508],{},"All aesthetic and regenerative treatments",[281,510,511],{},[287,512,514],{"className":513},[351],"All aesthetic treatments are routinely offered at this\nlocation.",[281,516,517],{},[287,518,520],{"className":519},[290,374],[292,521,522],{},"Bellville (Medical & Multidisciplinary Care)",[281,524,525],{},"Our Bellville consulting rooms focus on comprehensive medical care, including:",[412,527,528,530,533,536,539],{},[415,529,496],{},[415,531,532],{},"Chronic disease management",[415,534,535],{},"Sexual health consultations",[415,537,538],{},"Wellness and weight management programmes",[415,540,505],{},[281,542,543],{},"In addition, this branch offers extended diagnostic and allied services,\nincluding:",[412,545,546,549,552,555,558],{},[415,547,548],{},"ECGs",[415,550,551],{},"Spirometry",[415,553,554],{},"Ultrasound services",[415,556,557],{},"In-house psychology",[415,559,560],{},"In-house audiology",[281,562,563],{},[287,564,566],{"className":565},[351],"Aesthetic treatments may be accommodated by special request only, and are\notherwise provided at our Observatory locations.",{"title":354,"searchDepth":355,"depth":355,"links":568},[],"faqs\u002F03.services","So_0cR4Hx8NJ5S99TjftYH3iMWG4owB9TYzBf5fh6LY",{"id":572,"title":573,"extension":274,"icon":574,"meta":575,"stem":641,"__hash__":642},"faqs\u002Ffaqs\u002F04.doctors.md","Which doctor should I book with?","lucide:user",{"body":576},{"type":278,"value":577,"toc":639},[578,581,589,592,595,598,606,609,612,615,623,626,629,632],[281,579,580],{},"The right doctor depends on the type of consultation or treatment you require.",[281,582,583],{},[287,584,586],{"className":585},[290],[292,587,588],{},"Dr Anke van Zyl",[281,590,591],{},"General Practitioner | Founder & Medical Director",[281,593,594],{},"Available for general medical consultations, sexual health care, wellness and\nlongevity care, IV therapy, aesthetic treatments, and virtual consultations.",[281,596,597],{},"Consults from Observatory and Bellville.",[281,599,600],{},[287,601,603],{"className":602},[290],[292,604,605],{},"Dr Geldenhuys",[281,607,608],{},"Aesthetic Practitioner",[281,610,611],{},"Focuses exclusively on aesthetic medicine, including injectable and regenerative\nskin treatments.",[281,613,614],{},"Consults at Observatory only.",[281,616,617],{},[287,618,620],{"className":619},[290],[292,621,622],{},"Dr Francis Earle",[281,624,625],{},"General Practitioner",[281,627,628],{},"Available for general medical, sexual health, wellness, and virtual\nconsultations.",[281,630,631],{},"Does not offer aesthetic treatments and consults primarily at Observatory.",[281,633,634,635],{},"✨ ",[287,636,638],{"className":637},[351],"We are expanding our team and will be welcoming additional doctors\nsoon.",{"title":354,"searchDepth":355,"depth":355,"links":640},[],"faqs\u002F04.doctors","bWSuKIVhAD8LRrghOxl0SLjXpxOvN4oD8hJoGHvkDVM",{"id":644,"title":645,"extension":274,"icon":646,"meta":647,"stem":661,"__hash__":662},"faqs\u002Ffaqs\u002F05.virtual-consultation.md","Do you offer virtual consultations?","lucide:video",{"body":648},{"type":278,"value":649,"toc":659},[650,653,656],[281,651,652],{},"Yes. Virtual consultations are suitable for many services but may not be\nappropriate if a physical examination or in-person treatment is required.",[281,654,655],{},"If needed, your doctor may recommend an in-person follow-up to ensure safe and\nthorough care.",[281,657,658],{},"If you are unsure whether your consultation can be done virtually, our team will\nbe happy to advise you.",{"title":354,"searchDepth":355,"depth":355,"links":660},[],"faqs\u002F05.virtual-consultation","2P4XzkwT3--JF-vjfMzpKB-XLM0vbQ9E9LKR-u4e0hY",{"id":664,"title":665,"extension":274,"icon":666,"meta":667,"stem":695,"__hash__":696},"faqs\u002Ffaqs\u002F06.needed-for-consultations.md","What should I bring to my consultation?","lucide:file-text",{"body":668},{"type":278,"value":669,"toc":693},[670,673,690],[281,671,672],{},"Where applicable, please bring:",[412,674,675,678,681,684,687],{},[415,676,677],{},"Valid ID or passport",[415,679,680],{},"Medical aid card and details (if applicable)",[415,682,683],{},"A list of all current medications, supplements, or vitamins you are taking (or\nbring the medication packaging).",[415,685,686],{},"Relevant medical records or previous test results",[415,688,689],{},"Any forms sent in advance",[281,691,692],{},"For aesthetic consultations, you may also bring reference photos of desired\noutcomes.",{"title":354,"searchDepth":355,"depth":355,"links":694},[],"faqs\u002F06.needed-for-consultations","LNXd_XDHbSx1SeXFGzYPG8kkzDxjf1tu26bCNAe-qJs",{"id":698,"title":699,"extension":274,"icon":666,"meta":700,"stem":717,"__hash__":718},"faqs\u002Ffaqs\u002F07.medical-aids.md","Do you work with medical aids?",{"body":701},{"type":278,"value":702,"toc":715},[703,706,709,712],[281,704,705],{},"Yes, we work with most major medical aid plans.",[281,707,708],{},"We recommend sending your medical aid details before your appointment so that a\nbenefit check can be completed in advance.",[281,710,711],{},"Please note that not all consultations, investigations, or procedures are fully\ncovered. Some services may require a co-payment, particularly aesthetic or\nelective treatments.",[281,713,714],{},"Any shortfalls will be discussed with you before your consultation proceeds.",{"title":354,"searchDepth":355,"depth":355,"links":716},[],"faqs\u002F07.medical-aids","zWYBJ66ExANacBWk-XoC2Su9-ylihHffHL3MNwmq-Tk",{"id":720,"title":721,"extension":274,"icon":722,"meta":723,"stem":751,"__hash__":752},"faqs\u002Ffaqs\u002F08.payment-methods.md","What payment methods do you accept?","lucide:credit-card",{"body":724},{"type":278,"value":725,"toc":749},[726,729,746],[281,727,728],{},"We accept:",[412,730,731,734,737,740,743],{},[415,732,733],{},"Debit and credit cards",[415,735,736],{},"EFT for advance payments",[415,738,739],{},"Secure payment links (for virtual consultations or deposits)",[415,741,742],{},"Medical aid (where applicable)",[415,744,745],{},"Cash payments",[281,747,748],{},"Payment is required on the day of your consultation unless otherwise arranged.",{"title":354,"searchDepth":355,"depth":355,"links":750},[],"faqs\u002F08.payment-methods","uxolva7s5MXJWWOyQsvdtx8AxvB4ecma5okk3F29kWE",{"id":754,"title":755,"extension":274,"icon":756,"meta":757,"stem":774,"__hash__":775},"faqs\u002Ffaqs\u002F09.deposits.md","Are deposits required for appointments?","lucide:dollar-sign",{"body":758},{"type":278,"value":759,"toc":772},[760,763,766,769],[281,761,762],{},"Yes, deposits are required for certain appointments.",[281,764,765],{},"Aesthetic consultations and procedures require a deposit, which is waived if\ntreatment proceeds on the same day.",[281,767,768],{},"Private virtual consultations require full payment in advance.",[281,770,771],{},"A secure payment link will be sent prior to appointments requiring payment.\nBookings are confirmed once payment is received.",{"title":354,"searchDepth":355,"depth":355,"links":773},[],"faqs\u002F09.deposits","ZojStH1dT3qDV-2XU8alvF_0RZt7o9WSrMhCCPLNnNE",{"id":777,"title":778,"extension":274,"icon":779,"meta":780,"stem":832,"__hash__":833},"faqs\u002Ffaqs\u002F10.operating-hours.md","What are your operating hours?","lucide:clock",{"body":781},{"type":278,"value":782,"toc":830},[783,786,792,800,803,806,809,816,819,827],[281,784,785],{},"We operate by appointment only.",[281,787,788],{},[287,789,791],{"className":790},[351],"For the most up-to-date information, please keep an eye on our social media\nchannels or contact our team.",[281,793,794],{},[287,795,797],{"className":796},[290],[292,798,799],{},"General consultations",[281,801,802],{},"Monday – Friday",[281,804,805],{},"9:00 am – 5:00 pm",[281,807,808],{},"Closed on Sundays and public holidays.",[281,810,811],{},[287,812,814],{"className":813},[290],[292,815,454],{},[281,817,818],{},"Available during the same hours, with early morning or evening appointments\nsometimes available on request.",[281,820,821],{},[287,822,824],{"className":823},[290],[292,825,826],{},"Aesthetic treatments",[281,828,829],{},"Scheduled on specific days depending on practitioner availability and may\ninclude select Saturdays.",{"title":354,"searchDepth":355,"depth":355,"links":831},[],"faqs\u002F10.operating-hours","_gpFw97OlBVEHuqMCErQnOECbsZv6jnT1CWWrhoFTKE",{"id":835,"title":836,"extension":274,"icon":837,"meta":838,"stem":938,"__hash__":939},"faqs\u002Ffaqs\u002F11.cancelaltions.md","What happens if I need to cancel or I am running late?","lucide:timer",{"body":839},{"type":278,"value":840,"toc":936},[841,852,860,867,875,878,899,907,918,926],[281,842,843,844,847,848,851],{},"We understand that life happens, and we’re always happy to help where we can. If\nyou need to ",[292,845,846],{},"cancel or reschedule your appointment",", we kindly ask that you\nlet us know ",[292,849,850],{},"at least 24 hours in advance"," to avoid a cancellation fee. This\nallows us to offer the appointment to another patient.",[281,853,854],{},[287,855,857],{"className":856},[290,374],[292,858,859],{},"Late arrivals",[281,861,862,863,866],{},"Please note that we are able to hold your appointment for ",[292,864,865],{},"up to 15 minutes",".\nIf you arrive later than this, your appointment may need to be rescheduled to\nensure we remain fair to other patients.",[281,868,869],{},[287,870,872],{"className":871},[290,374],[292,873,874],{},"Deposits and cancellations",[281,876,877],{},"For appointments requiring a deposit (such as aesthetic treatments or certain\nconsultations), please note that:",[412,879,880,886,896],{},[415,881,882,883],{},"Deposits are ",[292,884,885],{},"non-refundable in full",[415,887,888,889,892,893],{},"A ",[292,890,891],{},"portion of the deposit may be refunded"," if cancellation occurs ",[292,894,895],{},"more\nthan 24 hours in advance",[415,897,898],{},"Cancellations made within 24 hours may result in the deposit being forfeited",[281,900,901],{},[287,902,904],{"className":903},[290,374],[292,905,906],{},"Monday appointments",[281,908,909,910,913,914,917],{},"If your appointment is scheduled for a ",[292,911,912],{},"Monday",", we kindly ask that any\ncancellations or rescheduling be done ",[292,915,916],{},"by close of business on Friday",".",[281,919,920],{},[287,921,923],{"className":922},[290,374],[292,924,925],{},"How to let us know",[281,927,928,929,932,933,935],{},"For the quickest assistance, please contact the practice via ",[292,930,931],{},"phone"," or\n",[292,934,314],{},". While you are welcome to email us, real-time communication helps\nensure your message is received promptly. We always aim to be understanding and\naccommodating in cases of genuine or unforeseen circumstances. If something\nunexpected arises, please reach out - we’ll do our best to assist.",{"title":354,"searchDepth":355,"depth":355,"links":937},[],"faqs\u002F11.cancelaltions","5klNhXGJQDu7E1RHLCJm37kLQk6p7RkP5O293jh-Naw",{"id":941,"title":942,"extension":274,"icon":943,"meta":944,"stem":974,"__hash__":975},"faqs\u002Ffaqs\u002F12.urgent-care.md","What should I do if I need urgent medical care?","lucide:briefcase-medical",{"body":945},{"type":278,"value":946,"toc":972},[947,962],[281,948,949,950,953,954,957,958,961],{},"Your safety and wellbeing are ",[292,951,952],{},"always"," our priority. If you are experiencing a\n",[292,955,956],{},"medical emergency"," or ",[292,959,960],{},"life-threatening symptoms",", please contact emergency\nservices immediately or go to your nearest emergency department.",[281,963,964,965,967,968,971],{},"A gentle reminder: ",[330,966],{}," Lumiya Health is ",[292,969,970],{},"not an emergency facility",". In\nurgent or life-threatening situations, emergency services are always the fastest\nand safest option. If you’re ever unsure what to do, please reach out - we’re\nhere to support you and help guide you to the right care.",{"title":354,"searchDepth":355,"depth":355,"links":973},[],"faqs\u002F12.urgent-care","IjAJWQAmwCkpMzrfNrGB5jW_TXOv4_nNFe5fJmqhJTg",1779393362195]